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What’s the future of the fax in Collections?


May 1, 2012 by Jared Bilski
Posted in: Benefits, collections, In this week's e-newsletter, Latest news & views

The fax machine doesn’t play the same role as it did in the past for A/R, but by no means has it become obsolete.

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Another use for online discount calculators


April 25, 2012 by Jared Bilski
Posted in: collections, In this week's e-newsletter, Latest news & views, Technology

Plenty of A/P departments use some type of an online discount calculator to see it’s worth taking suppliers’ prompt-pay discounts. Well, here’s how your Finance department can get even more from that tool.

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How A/R can get stubborn customers to pay up


March 19, 2012 by Jared Bilski
Posted in: Cash flow, collections, In this week's e-newsletter, Latest news & views

If your customers are starting to think of their due date as more of a suggestion than a requirement, be sure to give this a shot.

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Better benchmarking: 16 metrics Finance needs now


March 9, 2012 by Jennifer Azara
Posted in: Benchmarking, collections, Controller, Internal controls, Special Report

Finance deals in numbers all day. But how often are you generating numbers to find out how efficient your finance team is?

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Is it time to revise this key Finance policy?


January 27, 2012 by Jennifer Azara
Posted in: Benchmarking, collections, Special Report

No shortage of policies in any finance department. But there’s one that needs a second look ASAP.

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Common customer statement that should be a red flag for Collections


January 26, 2012 by Jared Bilski
Posted in: Benchmarking, collections, In this week's e-newsletter, Latest news & views

If customers come to you looking for a credit increase because their banks “just aren’t lending right now,” you have a good reason to be wary. 

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3 of your common sales practices could be illegal


January 12, 2012 by Jared Bilski
Posted in: collections, In this week's e-newsletter, Latest news & views

For most employers, the idea of being hit with an antitrust lawsuit is the last thing on their minds. But it probably should be.

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Collector’s 5 most memorable nonpayment excuses


December 6, 2011 by Jared Bilski
Posted in: collections, In this week's e-newsletter, Latest news & views, Lighter-side

This Collections pro heard so many novel excuses why customers couldn’t pay their bills on time, he felt the need to rank the best ones.

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What increased audit fees say about your customer’s health


November 8, 2011 by Jared Bilski
Posted in: Benchmarking, collections, Efficiency, In this week's e-newsletter, Latest news & views

If a quick look into your customer’s financials reveals an increase in their audit fees, it could be a sign that customer’s in some serious trouble.

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Payment plans: 3 ways to keep A/R from bidding against itself


October 20, 2011 by Jared Bilski
Posted in: collections, Efficiency, In this week's e-newsletter, Latest news & views

When it comes to negotiating payment plans with struggling customers, many Collections staffers are a bit too lenient.

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