If your Collections department doesn’t have the time or resources to send out those gentle reminders to late payers, you may have success with these tactics.
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Tags: A/R system, Collections department, e-mail, Late customers, Notifications, Payment rate, Virginia-based credit union
A huge customer falls behind, busy season runs slow, inventory’s mismanaged — there’s no shortage of factors that can result in an unexpected cash-flow crunch.
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Tags: Cash crunch, Cash-flow crunch, collections, Credit line, Customer relationships, Projections, Sales, vendors
A majority of businesses are now accepting credit card payments from companies — but how often?
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Tags: B-to-b companies, Credit Cards, Emergency situations, Fees, Interchange fees, Key conditions, Lien rights, NACM, National Association of Credit Management
When a large debt leaves people with their backs to the wall, some will go to desperate lengths to avoid paying.
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Tags: British man, Collectors, Debt, Gender reassignment surgery, Mortgage, Skip tracers
Mailing costs are on the way up, so you may want to review the way you communicate with those perennial late payers.
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Tags: A/R department, Collection letter, Collection-letter facelift, Late payers, Phone extension
Rules and policies are meant to be followed 99% of the time. However, there are cases where it’s far better to use a little common sense. Here’s a perfect example.
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Tags: Cynthia Lacy, Death certificate, Personal Identification Number, Phone Service, St. Petersburg Times, Treasure Island, Verizon, Verizon Wireless
Out of ideas on how to collect from your late-paying customers? Why not give this a try.
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Tags: A/R best practic, Debt collection agency, El Cobrador del Frac, Juan Carlos Granda, Spain, The Debt Collector in Top Hat and Tails, Unemployment rate
Expect your largest customers to request you to do a lot more for them in the upcoming months.
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Tags: A/R department, Credit professionals, Large customers, National Association of Credit Management (NACM), Payment terms, Unfavorable terms
From Accounting to Accounts Payable, more companies are showing gratitude for traditionally underappreciated Finance positions. And Credit and Collections is no exception.
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Tags: Accounts Payable, Appreciation, Credit and collections, Credit Management, Credit Research Foundation, Late paying customers
Having trouble recovering past-due amounts from a troublesome customer (or customers)? Before you get Collections to call in the aid of an attorney, try this tactic.
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Tags: Attorney, Business license, collections, Fee and payment schedule, Skip tracer, Street address
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