March 11, 2010 by Jared BilskiThese days, everyone is on the hunt for quick ways to save a buck. But if you fail to account for the bigger picture, your savings strategy could end up costing you big time — just look at Toyota. Read the rest of this entry »
Tags: Execs, Floor mat, Full recall, Lexus' gas pedal, Limited callback, PR nightmare, Toyota, Toyota memo
March 10, 2010 by Jared BilskiWhen it comes to bringing children into the office, some organizations actually encourage a more hands-on experience for the kids. Unfortunately for these gentlemen, the Federal Aviation Administration isn’t one of them. Read the rest of this entry »
Tags: Air traffic controller, Control frequency, Dave Pascoe, FAA, Federal Aviation Administration, John F. Kennedy Airport, Randy Rabbitt
March 9, 2010 by Jared BilskiHere’s a sobering stat: The average case of employee fraud goes on for two years before the victimized employer catches wind of it. Read the rest of this entry »
Tags: ACFE, Anti-fraud trade group, Certified Fraud Examiners, Employee fraud, Fraudster, Personal finances, Red flags
March 8, 2010 by Jared BilskiWhether it’s a minor change to existing benefits or switching providers at open enrollment, getting employees to understand the ins and outs of their benefits is always a challenge. Read the rest of this entry »
Tags: Benefits, Dental plan, Insurance brokers, Open enrollment, RTiMarket Research, Turnover
March 5, 2010 by Jared Bilski March 4, 2010 by Jared Bilski March 3, 2010 by Jared BilskiThe existence of ghosts, or other paranormal entities, is up for debate. But the existence of — and damage caused by — ghost employees has been well documented. Read the rest of this entry »
Tags: Accounting staffer, Bank statements, Ghost employees, Nonexistent employees, Payroll clerk, Payroll fraud, Processing payroll
March 2, 2010 by Jared Bilski March 1, 2010 by Jared BilskiIf you’re thinking about investing in new hires in the near future, you’ll want to be sure you can keep ’em. To ensure a new hire’s success, it’s vital that managers make the right moves — starting on day one. Read the rest of this entry »
Tags: A/R staffer, Customer service, First day, new hires, One-week mark, Six-month anniversary, Three-part strategy
February 26, 2010 by Jared BilskiOn the whole, the reputation of the banking industry has taken some hits. Some former stalwarts are the least trusted now. Read the rest of this entry »
Tags: Banking institutions, Citibank, Customer Advocacy, Forrester's, HSBC, Least-trusted pants, Wells Fargo/Wachovia