It’s the most popular yardstick for companies to measure the health of their cash flow: Days Sales Outstanding (DSO). Compare your numbers against these recently-released benchmarks.
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Tags: collections, Days Sales Outstandling (DSO), Receivables
A severely past-due customer refuses to pay, claiming the company never met the contract’s quality standards. How do you think a court ruled?
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Tags: collections, Countersuit, Court, Overpayments, Quality standards, You make the call
Training’s important to build skills, improve retention and show your staffers you think they’re valuable. It also takes a big bite out of the budget.
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Tags: Budgets, collections, Retention, training
“Give ‘em an inch and they’ll take a yard.” That’s one adage worth taping to every one of your collector’s phones — especially now.
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Tags: A/R, Accounts, Agings report, collections, Past-due
Don’t be surprised if your days sales outstanding figure starts creeping up – many finance execs tell us customers are dragging their feet when paying their bills. Don’t take it lying down.
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Tags: Accounts Receivable, Cash flow, collections, Days Sales Outstandling (DSO), streamlining
If you had a collector that couldn’t bring any cash back into your company coffers, that person would be shown the door, pronto. What about your crack collectors?
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Tags: Accounts Receivable, Benchmarking, Cash flow, collections, metrics
