Who’s better at defusing unhappy campers than Customer Service?
Read the rest of this entry »
Tags: Complainers, Complaints, Customer service, Details, Finance
These days, having a presence on social media is a must for small businesses. But before you invest too much time and energy into a campaign, you’ll want to do this.
Read the rest of this entry »
Tags: Campaign, Complaints, Small businesses, Social media
Every half-decent manager out there knows the importance of taking all harassment complaints seriously. But many forget to take all necessary steps in handling the complaint — and end up paying for it in the long run.
Read the rest of this entry »
Tags: Complaints, Document, Harassment, Harassment claim, HR, Impartial, Proper documentation
