One of the best ways for managers and supervisors to find out what is and isn’t working for their teams is simply to ask them.
That’s why well-crafted employee surveys are invaluable at gauging workers’ satisfaction levels and fixing problems before they get out of hand.
And with some many free and low-cost services – i.e., SurveyMonkey – available to help put surveys together, it’s no longer a huge undertaking for employers.
Of course, it’s important to ask the right questions. So, whether you’re putting together an employee survey for your finance department or the entire company, here are some questions to consider:
- Do you know what is expected of you at work – and in your position?
- In the last X-days, have you received recognition for doing good work?
- Do you have all of the materials and/or equipment necessary to do your job correctly?
- Do you value that your opinions and suggests are listened to?
- Has your development been encouraged?
- In the last X-months, has your supervisor or manager talked to you about your progress?
Timing and benchmarking
For the best results, employees should be surveyed on a few different occasions throughout the year.
And it’s critical that firms have a good system in place to benchmark employees’ responses. That way it’ll be easier to spot patterns and major changes.