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Lack of headset leads to $128K in workers' comp

Jared Bilski
by Jared Bilski
July 28, 2011
1 minute read
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Even office workers are susceptible to on-the-job injuries that can lead to expensive workers’ comp claims.

Take this example: An Illinois prison finance clerk said she was forced to hold the phone in crook of her neck for hours at a time while typing. What’s worse, she claimed she repeatedly asked her supervisors for a headset but was constantly turned down.

Result: $128,424 in workers’ comp claims to date because the clerk said pain in neck and shoulder was the result of the long hours she spent on the phone without a headset.

This story offers two important for employers:

  1. 1. Be sure to make headsets available to any employees who request them, and
  2. 2. Listen carefully to all employees’ health concerns and, if it doesn’t affect their ability to do the job, offer accommodations to make them more comfortable.

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