Even office workers are susceptible to on-the-job injuries that can lead to expensive workers’ comp claims.
Take this example: An Illinois prison finance clerk said she was forced to hold the phone in crook of her neck for hours at a time while typing. What’s worse, she claimed she repeatedly asked her supervisors for a headset but was constantly turned down.
Result: $128,424 in workers’ comp claims to date because the clerk said pain in neck and shoulder was the result of the long hours she spent on the phone without a headset.
This story offers two important for employers:
- 1. Be sure to make headsets available to any employees who request them, and
- 2. Listen carefully to all employees’ health concerns and, if it doesn’t affect their ability to do the job, offer accommodations to make them more comfortable.