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          Finally! The trick to securing greater T&E compliance
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          3 costly misconceptions about biz email compromise
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          5 Tough-to-spot signs that an invoice is fake
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          120 Proven Communications Tips for Today’s CFO
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          Handling Nonexempt Employee Pay: Stay Compliant and Avoid DOL Audits
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          T&E Best Practices: Complete Guide to Ensure Compliance
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          Payroll Best Practices: 4 Ways to Save Time and Money
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          Innovative Communications Strategies: An Email Case Study
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Opening up the lines of communication: 2 ways to do it

Scott Ball
by Scott Ball
April 1, 2015
1 minute read
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There’s a big disconnect between how much companies should be communicating and how much they actually are. 

That’s one of the key findings of a survey on communication in the workplace by Fierce, Inc. The survey confirms what you may already suspect:

• 86% of people blame lack of communication for project and operations failures, and

• 90% believe decision-makers should seek others’ opinions before changing policies or rules.

Sharing ideas not valued enough

Seasoned managers may say, “So what else is new?”

Here’s what’s interesting:

• Almost every one of the 1,400 decision-makers (99%) surveyed say they would prefer working somewhere that communication between co-workers is valued.

• Yet only half say their current employer places strong value on decision-makers and departments exchanging ideas.

Show, don’t tell

Everyone says they want a workplace with back-and-forth communication. But showing it is crucial.

And you can only control how Facilities communicates, not every department in your company. Two ways you can do that:

1) Don’t cut down on the walkthroughs, even when you’re busy. Facility Manager’s Alert readers tell us all the time how walkthroughs:

• boost their crew’s reputation, and

• uncover problems (even though they’re usually minor ones) sooner rather than later.

2) Send email notices/reminders and repeat email a few days later.

You know some folks “miss” emails all the time, or they forget one after deleting it.

Sending follow-up notices cuts down on communication snafus and keeps you a step ahead.

 

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