Every manager has a few on the team: Workers with personality issues that can drive even the most patient supervisors crazy.
Here are the most common problem-posing personalities in the office, and tips on how to handle them. Pass them along to your managers and supervisors.
You know the type: Deadlines don’t matter, policies are meant for other employees. This type of employee basically believes he or she is above the rules the rest of the company follows.
The best way to handle this worker is by first trying to understand his or her motivations and then setting clear limits on what is completely unacceptable.
The helpless worker
These employees act as if the universe is against them – and their failures are beyond their control.
One way to make helpless workers feel more effective is by rewarding their small successes.
On the surface, this person is always friendly and helpful, but his or her true motivations tend to be unclear. For managers, it’s important to determine if these staffers simply need to be well-liked or if they have more devious intentions – i.e., taking a manager’s job.
The incompetent employee
This isn’t something managers can learn to adjust to. When the employee can’t perform his or her job, action needs to be taken.
Managers can look to move these staffers into positions they’re better suited for – or consider cutting ties with them permanently.